This course will provide a foundation in the theory and practice of case management as it is currently practised in a range of agencies within and across education, health, insurance, criminal justice and social services, both in community and institutional settings. Students learn generic terminology and philosophical principles underlying case management. They identify essential core competencies and the components of a case management system. Because this course provides an overview of basic concepts and issues in case management, it is a prerequisite for further courses in case management.
