In this course, you will apply generally recognized practices of project quality management. You will learn to manage the processes to assure the project meets the needs for which it was undertaken. You will define quality concepts and terminology and describe the processes in quality planning, quality assurance, and quality control. You will describe quality goals including customer satisfaction and capable processes. You will examine project quality management from the perspective of the project manager, project sponsor, and project customer.
PROJ-1030 AND PROJ-1002